1. Scholtes, in The Leader's Handbook, argues that today lifelong learning and improvement for individuals, organizations, and communities are no longer optional. While people learn in somewhat different ways, everyone learns best when they engage seeing (visual), hearing (auditory), and doing (kinesthetic). Moreover, the learning that really matters is that learning that comes from acquiring information, interpreting it into theories, and then putting the theories into practice through application. Scholtes advocates using the approach to learning and working that Dr. Deming taught the Japanese, namely the PDSA method.

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2. There is not really much difference between strategy formulation (or creation) and strategy implementation (or execution), other than strategy implementation sequentially follows strategy formulation.

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3. A product development strategy is one of seeking to increase sales by improving present products or services or by developing one ones.

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In Covey's "Seven Habits Paradigm," achieving a state of personal independence from the control of dysfunctional systems and abusive people is the highest achievement.

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