1. Risk generally means that the problem and alternative solutions fall somewhere between the extremes of being _______ and ______.

common; usual

certain; ambiguous

routine; non-routine

certain; uncertain

2. When Darrick Zelenski reviews the organization chart for his company, he can obtain all of the following pieces of information except the __________ in the firm.

lines of authority

compensation structure

subdivisions of tasks

levels of management

3. Julio is one of many small Colombian farmers who sell their coffee beans to Folgers. In trying to get a higher price for his crop, Julio is most impacted by which competitive force?

threat of new competitors

customer bargaining power

supplier bargaining power

threat of substitute goods or services

4. A new salesperson for Mary Kay recently learned how Mary Kay Ash founded her successful company while struggling to support herself and her children as a single parent. What element of culture does this describe?

shared practices

shared narratives

shared assumptions

shared language

5. Community Gas and Electric provides utilities for three counties. The company recently started drilling its own gas wells in order to gain control over price and availability of product for its pipelines. C. G. & E. is following a strategy of __________.

forward integration

backward integration

horizontal integration

conglomerate diversification