1. Researchers report that heredity has a strong influence on an individual's personality. What are the implications of this in organizational settings?

2. Mary has accepted a position as director of a nonprofit organization that represents a cause she deeply believes in. Her pay is $28,000 per year. Her position allows considerable flexibility, which is critical because of her three school-age children and family needs. Additionally, Mary works with many peers who she respects and her leadership essentially allows her the freedom to make decisions without too much upper management review. Mary's husband, Bill, works as a computer engineer for a large consulting firm. His pay is $95,000 per year. Bill's work requires many late hours and weekends, as well as a considerable travel demand. This means that Bill misses much of the children's growing-up experiences and that Mary has to carry those responsibilities alone. Bill's peers are extremely competitive and the nature of the role allows little collaboration. Additionally, Bill's boss is extremely aggressive and a micromanager. He and Bill clash constantly and the boss has been very antagonistic and anxious that Bill is "out for his job." Bill and Mary live in a part of the country where the median wage for a professional is approximately $65,000. Mary and Bill's dinner-time conversations seem to regularly revolve around how dissatisfied they are with their careers. Evaluate reasons why each seems dissatisfied and recommend how each can work to improve their levels of satisfaction in the workplace. What are their choices if they cannot resolve their concerns?

3. Describe and illustrate with an example an advantage that face-to-face communication has over written communication. Describe and illustrate with an example an advantage that written communication has over face-to-face communication.