1. Research shows that more than 90% of our communication happens

a. via email

b. through social media

c. non verbally

d. with mass media

2. The universal dimensions of culture as suggested by Geert Hofstede include long term perspective, power distance, uncertainty avoidance, _____________________ and individualism

a. masculinity

b. arrogance

c. humility

d. love

3. A creative person would most probably fit in which particular quadrant in Schwarz’s Values Model?

a. self-enhancement

b. norming

c. conservation

d. receptive to change

4. The difference between power and influence lies in the premise that

a. power is the application of influence and therefore dynamic

b. influence is the application of power and therefore dynamic

c. power is to be able to influence others

d. they are one and the same

5. One of the contingencies of influence is "discretion"

a. true

b. false