1. Relate a time when you had good communication between you and a manager, you and a co-worker, or you and someone who reported to you? What was the scenario? What was in place to ensure that good communication might occur? How could you ensure that good communication would continue to occur in the future?

2. What is a communication plan? What type of information should be in a communication plan? Who should a communication plan be for? Why should a project use a communication plan? What might happen if a large-scale project did not have a communication plan? If you have used a communication plan at work or on a project, describe your experience? Was it good or bad? Why?