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1. Please describe and distinguish the three models of mediation. 2. Please describe the stages of the mediation process as set forth in the mediation model of the Center for Conflict Resolution (CCR). 3. Please describe the following mediation techniques: reality-testing, BAT/WATNA, and flip-side. 4. Please identify and describe the eight essential steps to effective conflict resolution.

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Operation Management, Management Studies

Category:- Operation Management
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