1. Performance is a function of three general factors. Describe each of these factors, and why is it important to attend to each these three factors (recall Deming's perspective on performance)?

2. Discuss the differences between gain-sharing and profit-sharing plans. What is the primary advantage of gain-sharing over profit-sharing?

3. Mr. Tom and his wife has a small distillery with two employees. He currently brews a moonshine which is uncage corn whisky and apple pie liquor which combines his moonshine and apple cider from murphy`s orchard. Investors appreciate a responsible and reasonable plan. In this section describe areas where their management team could improve for raising outside capital.