1. Paul, a manager at a logistics company. Wants to have Emma, a temporary worker, handle customers' queries. Paul's colleague. Ali, argues that Emma should not be allowed to interact with customers because she is a temporary worker. Which of the following statements will strengthen Ali's argument.

Emma may fail to bring an objective point of view to the organization's problems and procedures

Emma may have to be paid more than permanent employees

The company will have to provide Emma with employee benefits, including healthcare, pension, life insurance, workers' compensation, an unemployment insurance

The company will have to bear the training costs for Emma

Emma may not be as dedicated to the firm as other permanent employees

2. Moby a mechanical engineer, is a job seeker. He has been searching for a job for two to three months. He browses the internet and finds that Carlton Inc. His vacancies for mechanical engineers. He responds vacancy and applies for the job. In the context of sources of job applicants, Moby is an

External applicant

Executive search agent

Direct applicant

Internal applicant

Referral

3. Katie is the HR manager at Potter Inc. She forecasts the labor demand and concludes that there will be a labor surplus after 6 months due to a temporary decline in product demand. Which of the following strategies will help her to effectively deal with this potential labor surplus given the amount of time she has to implement the strategy?

Demotions

Pay reduction

Hiring freeze

Transfers

Downsizing

4. In the context of behavior of the recruiter, realistic job previews greatly help organizations to reduce turnover by retaining new hires.

True

False

5. In the context of recruiter traits and behavior, providing timely feedback helps in enhancing a recruiter's impact on applicants in a positive way

True

False

6. Identify a true statement about internal sources of recruitment

Organizations that use internal sources of recruitment enjoy diversity of workforce which results in high sociability and informal chains of command

Organizations that use only internal sources of recruitment can wind up with a workforce whose members all think alike, which may be poorly suited to innovation

Internal sources of recruitment help organization in avoiding nepotism, which is an unfair hiring practice.

Internal sources of recruitment are best suited by entry-level positions

Internal sources of recruitment constitute a good majority of the workforce in every organization.

7. Which of the following options for avoiding a labor shortage gives speedy results and has high revocability?

Temporary employees

Technological innovation

Retained transfers

Turnover reductions

New external hires

8. ____ Refers to background information about a job's positive and negative qualities.

Multiple regression

Realistic job preview

Leading indicator

Due-process policy

Progressive trend analysis

9. The primary reason organizations engage in downsizing is to promote present competitiveness and reduce ongoing production costs

True

False

10. In the context of human resource management __ creates a buffer between planning and the actual selection of new employees.

Training

Analysis

Induction

Recruiting

Outsourcing

11. Roger attends a job interview for a sales position at Pisces. Emily asks him open-ended questions about his strengths, weaknesses, and ambitions. Emily asks every question based on the reply that Roger gives to each question. This is an example of a(n) __ interview.

Behavior description

In-basket

Computerized

Situational

Nondirective interview

12. Why is selecting candidates based only on who scores the highest on tests and interviews not always an effective strategy for employers?

A candidate who scores very high on ability tests might not have the nece3ssary motivation to do the job

Interviews are always objective, so their scores are not very reliable

Making decisions based only on scores is illegal according to the Equal Employment Opportunity Commission.

Interviews are always subjective, so their scores are not very reliable

Making decisions based only on scores means that supervisors can't influence the hiring process.

13. Which of the following is true of using reliability as a measure of success of a selection method?

It is the only requirement for measuring the success of a selection method

It indicates whether something is measured consistently

It only measures things that matter

It is the only measure that does not require statistics

It is a measure of validity based on showing a substantial correlation between test scores and job performance scores

14. Which of the following is a true statement about the Civil Rights Act of 1991?

It mandates preferential treatment in favor of minority groups

It requires all employers to only use pre-employment questions for investigating physical disabilities

It places certain specific requirements on the choice of selection methods

It requires all employers to use employment physical exams to reveal physical disabilities of candidates

It makes it illegal for employers to use polygraph tests to assess a candidates honesty

15. As a measure of a person's exposure to drugs, which of the following statements is true of chemical testing?

Chemical testing uncovers all problems with impairment

Chemical testing has high reliability and high validity

Jobs that involve safety hazards do not use chemical testing

The results of the chemical test are not sent to the applicant

Chemical testing has been banned by the U.S. government

16. Which of the following is true of using application forms in a personnel selection process?

They enable organizations to narrow the pool of candidates to a number they can afford to test and interview

They are not subject to equal employment opportunity standards

They make it hard for organizations to rank applicants

They do not allow employers to keep up-to-date records of job applicants are always in control of the information provided in the applicant forms

They are an expensive way to gather basic data from many applicants.

17. An important principle of selection is to combine several sources of information about candidates, rather than relying solely on interviews or a single type of testing.

True

False

18. Which of the following was seen in states that adopted laws encouraging drug testing?

Hiring trends for white males were unchanged, but the hiring of black man increased

Employee productivity increased as a direct consequence

Employers became less reliant on integrity tests as a direct consequence

More women were employed as they do not engage in drug seeking behavior

Hiring trends for black males were unchanged, but the hiring of white men increased

19. The reliability of a selection method is the only criterion that employers need to consider in order to determine the success of the selection method

True

False

20. Under the Immigration Reform and Control Act of 1986. It is illegal for employers to maintain records on the legal rights of applicants to work in the United States.

True

False