1. Over-the-counter drugs (OTCs) can be dispensed without a prescription because they

A. are generally safe but can cause reactions in certain patients.

B. are safe only when dispensed with a prescription.

C. must never be sold in grocery stores.

D. are considered to be safe under any circumstances.

2. In most states, pharmacists are required to renew their license every

A. year.

B. 2 years.

C. 18 months.

D. 6 months.

3. Patients can usually phone in refill requests using a/an _______ system.

A. electronic prescribing

B. interactive voice response

C. automated dispensing

D. robot delivery

4. To protect the public from distribution of unsafe drugs, the U.S. government passed several amendments that restrict pharmacies from selling _______ drugs.

A. cosmetic and dangerous

B. liquid and refrigerated

C. nasogastric and parenteral

D. adulterated and misbranded

5. While working as a pharmacy technician in a local community pharmacy, Susan receives a prescription brought in by a customer. First, she must

A. count the tablets ordered.

B. prepare the label.

C. get the retail bag ready.

D. review the prescription.

6. Healthcare has been around for many centuries. Those who practiced in ancient times were called

A. nurses.

B. physicians.

C. healers.

D. doctors.

7. Unit-dose medications are

A. unit-of-use medications used in hospitals for efficiency and to control costs.

B. used in a retail pharmacy.

C. packaged only by hospital pharmacists.

D. bulk medications that come in large stock bottles.

8. Concerning the dispensing of drugs, prescription drugs are

A. recommended by a pharmacy technician.

B. available only over the counter.

C. dangerous drugs that may be dispensed only when prescribed by a physician.

D. routinely sold by wholesalers to those without a terminal distributor's license.

9. By law, a technician may fill prescriptions or physician's orders only if

A. his or her work is double-checked by a pharmacist.

B. his or her work is double-checked by another pharmacy technician.

C. the computer does not flash any warnings about potential problems with the prescription.

D. he or she double-checks the prescriptions before handing them to patients.

10. To dispense dangerous drugs, the pharmacy department must display a

A. terminal distributor's license.

B. renewal application.

C. registration.

D. pocket-sized pharmacist license.

11. To become a pharmacologist, a person needs to complete at least _______ years of schooling.

A. 8

B. 10

C. 6

D. 4

12. Technicians employed by an Internet pharmacy can typically expect to

A. collect data related to what drugs are dispensed within the managed care setting.

B. handle a large volume of medications during each day.

C. talk to patients on a daily basis.

D. work with other institutional staff members in the care of their patients.

13. When a technician professionally greets a patient in a community pharmacy, the first thing he or she should do is

A. ask for the patient's insurance card.

B. introduce himself or herself to the patient.

C. ask if the patient has any allergies.

D. ask if the patient has a new or refill prescription.

14. Today, the pharmacy technician performs many duties formerly completed by the pharmacist. However, it's still not appropriate for the pharmacy technician to

A. mix medications using a method known as compounding.

B. give medical advice to the patient concerning his or her prescriptions.

C. work with intraveneous drugs.

D. enter patient information into the electronic patient profile.

15. Which of the following is not one of the duties of a pharmacist?

A. Answer phones, order supplies, and record keeping

B. Advise how to properly prescribe medications

C. Discuss with the patient if the medication is working properly

D. Review the patient's history each time a prescription is filled

16. A _______ studies the actions and effects of drugs and often publishes the results of this research.

A. toxicologist.

B. pharmacist.

C. pharmacy technician.

D. pharmacologist.

17. A request for a medication that's to be administered to a patient in a hospital is called a(n)

A. auxiliary dispensation.

B. pharmaceutical receipt.

C. prescription.

D. medication order.

18. The Pharmacy Technician Certification Board (PTCB) is an organization that

A. requires registration to a list for pharmacy technicians.

B. sponsors a mandatory licensure exam for pharmacy technicians.

C. sponsored the first national voluntary certification exam.

D. is based primarily in Canada, but does allow students from the United States to sit for its examination.

19. Duties that are often performed by pharmacy technicians include

A. answering phones, ordering supplies, and record keeping.

B. recommending over-the-counter products to customers.

C. writing reports and counseling patients on medications.

D. answering drug information questions for doctors.

20. David has just been tasked with stocking a large order of drugs that was purchased by his retail pharmacy to keep in inventory. They were probably delivered from a

A. mail order facility.

B. wholesaler.

C. health maintenance organization.

D. return goods specialty company.