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1. Outputs of a pizza production company may include:

a. Sauce

b. Cheese

c. Assembled & Cooked Pizza in a Box

d. Pizza Oven

2. Which of the following uses techniques from Toyota Production System (TPS) and JIT to eliminate waste and non-value added activities?

a. Enterprise and material requirements planning

b. Lean management

c. Quality control

d. Capacity management

3. Customization occurs when:

a. Products or services are world-class, suitable for most markets

b. Products or services are offered on a made-to-order basis

c. Products or services are developed with several options

d. Products or services are developed with only one option

4. Some benefits of the balanced scorecard include:

a. It helps align departmental and personal goals to the organization

b. It is an effective way to clarify and gain authority within an organization

c. It is a mechanism for aligning personal goals with societal goals

d. It helps organizations track their competitors

5. Business Process Design (BPD) is also adequately named the following EXCEPT:

a. Reengineering

b. Business process innovation

c. Business process engineering

d. Downsizing or restructuring

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92236328

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