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1. Organizational change is a prerequisite for long-term organizational success. Another prerequisite is ________.

a. growth

b. trust

c. stability

d. money

e. technology

2. Virtual training is a training process that goes beyond the boundaries and structure of traditional training.

   True or False

3. A change agent is an individual outside the organization who tries to modify an existing organizational situation.

   True or False

4. Managers can improve the quality of OD efforts by systematically tailoring OD programs to meet the specific needs of the organization.

   True or False

5. ________ change emphasizes increasing organizational effectiveness by changing controls that influence organizational members during the performance of their jobs.

a.    Matrix

b.   Environmental

c.   Structural

d.   People

e.   Technological

6. 1,1 is the ideal managerial style identified on the managerial grid.

   True or False

7. Each of the following justifies additional changes, EXCEPT:

a. Increase profitability

b. Promote human work for human beings

c. Provide variety in the workplace

d. Contribute to individual satisfaction and social well-being

8. Managers have been employing the OD techniques for several decades.

   True or False

9. Designing and operating career counseling programs is an effective way of reducing unwanted stressors

   True or False

10. The highest level of worker performance and productivity is associated with the lowest level of worker stress.

   True or False

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