1. Norman and Fredrick seem to argue all the time. Coworkers describe the two as hotheads, but recognize that the two men seem to like sparring and are very close friends. Their conflict style is best described as

A. nonintimate-aggressive.

B. nonintimate-nonaggressive.

C. intimate-aggressive.

D. intimate-nonaggressive.

2. Rhonda complains to Collin that she's tired of their weekend routine. Irritated, Collin snaps back that he's tired of her complaining. Their conflict pattern reflects which of the following conflict styles?

A. complimentary

B. symmetrical

C. tangential

D. conditional

3. Almost all messages have

A. a content dimension.

B. a relational dimension.

C. both content and relational dimensions.

D. no dimensions unless the communicators intend them to.

4. Skillful, integrated communicators are characterized by

A. a conscious focus on communicating effectively.

B. a greater degree of sociability.

C. communicating competently without needing to think constantly about how to behave.

D. exposure to a wide range of communication styles.

E. others helping them out.

5. Maslow's hierarchy of needs is important to the study of interpersonal communication because

A. we all have needs.

B. we can't understand our needs without communication.

C. communication is usually necessary to meet each level of need.

D. communication was Maslow's greatest need.

E. the need for communication is the sixth "hidden" need.

6. Some of the characteristics that make relationships more interpersonal than impersonal are

A. frequency and proximity of communication.

B. quantity over quality.

C. how important the content of talk is to both of you.

D. uniqueness, irreplaceability, and interdependence.

7. Effective communicators have been found to

A. have a consistent set of five behaviors they can call up at will.

B. have a wide range of behaviors from which to choose.

C. exhibit behaviors that are predictable by their partners.

D. exhibit unique behaviors more often than less effective communicators.

E. frequently rehearse about 20 behaviors until they get them right for any interaction.

8. Identity and communication are related in that we

A. gain an idea of who we are from the way others communicate with us.

B. are drawn to communicators who test and challenge our identity.

C. find others' identities become our own through communication.

D. control communication with our identity.

9. Which of the following is a channel for communication

A. touching

B. writing

C. gesturing

D. talking

E. all of the above

10. Relational dimensions of a message

A. are all that matter.

B. make statements about how the parties feel toward one another.

C. are usually expressed verbally rather than nonverbally.

D. none of the above.

11. A self-fulfilling prophecy is

A. an accurate prediction about another's behavior, based on background knowledge.

B. a prediction about one's own behavior, based on past experience.

C. a prediction which affects the outcome of one's own or another's behavior.

D. a mistaken prediction which fails to occur.

12. People who have low self-esteem

A. are likely to approve of others.

B. perform well when being watched.

C. work harder for critical people.

D. expect to be rejected by others.

E. had traumatic childhoods.

Instruction: NOTE: I am aware that both B and C are duplicate responses.

13. People who have high self-esteem

A. expect to be accepted by others.

B. have less of a need to work hard for people who demand high standards.

C. have less of a need to work hard for people who demand high standards

D. are unable to defend themselves against negative comments.

E. don't perform well when being watched.

14. To qualify as self-disclosure, a statement must

A. involve feelings.

B. be intentional, significant, and not otherwise known.

C. be reciprocated by the same type of statement from a partner.

D. involve intimate information.

E. be shared privately.

15. An intimate relationship

A. may only exhibit one or two dimensions.

B. can be achieved by sharing activities.

C. can be created through exchanging important feelings.

D. can come from exchanging ideas.

E. all of these answer are correct.

16. Which of the following is most likely to account for your tendency to overlook the faults of your new romantic partner

A. gender roles

B. occupational roles

C. relational roles

D. cultural roles

17. The Pillow Method is designed to

A. persuade someone to accept your viewpoint.

B. settle a dispute.

C. minimize an issue.

D. gain insight into another's viewpoint.

E. punctuate the cause and effect of an argument.

18. In a low-context language culture, you will notice

A. indirect expression of opinions.

B. use of silence admired.

C. less reliance on explicit verbal messages.

D. self-expression valued.

E. ambiguity admired.

19. When we study semantic rules, we learn that

A words mean a lot in and of themselves.

B. understanding occurs as a result of users agreeing on the same meanings for words.

C. words typically can be interpreted in only one way.

D. meanings rest more in words than in the people who use them.

20. In cultures that stress formality in language,

A. using correct grammar is most important.

B. language use defines social position.

C. the people talk less.

D. there are fewer real friendships.