1. MRP is based on what type of demand?

Customer demand

Independent demand

External demand

Uncertain demand

Dependent demand

2. Which scheduling process drives requirements in the MRP process?

Master production scheduling

Maintenance scheduling

Labor scheduling

Inventory replenishment scheduling

Sales and operations planning

3. What are the three primary data sources used by the MRP system?

Bill-of-materials, customer orders, inventory records file

Master production schedule, customer orders, engineering design changes

Master production schedule, bill-of-materials, customer orders

Master production schedule, customer orders, inventory records file

Master production schedule, bill-of-materials, inventory records file

4. What is the process used to ensure that all of the needs for a particular item are calculated at the same time in the MRP process?

A. Master production scheduling

B. Simultaneous demand processing

C. Bill-of-materials breakdown

D. Parts calculation coordination (PCC)

5. What term is used to identify the difference between the number of units of an item listed on the master schedule and the number of firm customer orders?

Safety stock

Available to promise

Excess inventory

Schedule deviations

Buffer stock

6. What is the MRP term for the time periods used in planning?

A. Weeks

B. Time buckets

C. Material planning periods

D. Calendars

E. Months

7. What is the name of the national quality award given by the government of the United States?

American Quality Leader Award

Congressional Medal of Quality

President’s Quality Medal

Malcolm Baldrige National Quality Award

Deming Quality Award

8. Which international standard has recently been developed to address socially responsible behavior of firms?

A. ISO 14001

B. ISO 26000

C. Paris Accord on Global Responsibility

D. ISO 9000

E. United Nations Charter of Social Responsibility

9. Which industry specific standard has been developed by the big three automakers for suppliers of parts, materials, and services to the automotive industry?

A. GM 2012

B. QS-9000

C. Detroit Supplier Agreement

D. ANSI/ASQ Z1.4-2003

E. ISO 9000

10. An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed.

A. True

B. False

11. A flow chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

A, Define

B. Measure

C. Analyze

D. Improve

E. Control

12. Which of the following is an analytical tool used in six-sigma quality improvement programs?

A. Leadership

B. Pareto Charts

C. Management by fact

D. Continuous improvement

E. Kaizen