1. Motivations, status symbols, and attitudes are all important aspects of the international component of the organization's operating environment.

   a. true

   b. false

2. The price of fuel for vehicles that distribute a company's products would be part of the economic component of its general environment.

   a. true

   b. false

3. The mission statement is an unwritten code of behavior that describes and explains the mission of the organization.

   a. true

   b. false

4. 'In what kinds of environments does the organization now exist?' is one of the four basic questions required for critical question analysis.

   a. true

   b. false