1. Most industrialized nations are experiencing an aging population. This is an example of _____ forces

a) Economic

b) Political and legal

c) Demographic

d) Technological

2. Often considered the grown-up report card, annual evaluations are ways to assess employee performance outstanding employee performance helps to save the way for promotions and raises. Given these assumptions Frank has been a one time budget increase to promote one of his subordinates. He has met with all the potential candidates. He should select the subordinate ___

a) Who worth with him most effectively

b) Who has been with the organization the longest

c) Who best matches the skills knowledge and abilities necessary to fill the position

d) With the highest evaluations

3. The item was a very popular in the 60s and 70s. The brand was abandoned in the 80s but was recently reintroduced. This reintroduced in the marketplace best represents which element if the marketing mix?

a) Promotion

b) Product

c) Price

d) Place

4. The concept of personal space in China is different from North America. This is an example of what type of international trade barrier?

a) Cultural

b) Economic

c) Political

d) Legal

5. Looks at weaknesses and strengths of an organization.

a) Environmental scanning

b) SWOT analysis

c) Benchmarking

d) Scenario building