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1. Measures of performance are always affected by outside factors (contamination) and/or only measure part of the employee’s performance (deficient). All too often we end up choosing a measure of performance that is not going to measure what we really want or need to measure, but measure something else that is convenient. Discuss a concrete example of a performance measure and how it might be contaminated or deficient.

2. When we discuss pay-for-performance, motivation is an essential topic to understand. Dan Ariely says bonuses do not motivate employees to work harder like most companies believe. Does money motivate, and what else besides money works as a motivator? Explain

Operation Management, Management Studies

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