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1. Mary Flowers, the founder of MedTran, an offsite transcription service, asks transcribers to discuss their potential problems at weekly staff meetings. ___________ is the process that a learning organization uses to share information among its people.

Knowledge integration

Information distribution

Information acquisition

Information interpretation

Organizational memory

2. Roscoe Products produce widgets. Using a(n) __________, they are able to achieve economies of scale by specializing the application of labor to specific and standardized functions.

closed design

traditional design

horizontal structure

open design

organic structure

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