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1) Many retailing experts predict that retail stores will never die because online shopping cannot replace the experience of visiting a store. What aspects of visiting a store make it preferable to shopping online for so many people?

2) You may have noticed that one of the most frequently offered product categories online is pharmaceuticals. However, the number of physical pharmacies, such as those at CVS, Rite Aid, and Wal-Mart, continue to grow. Why do so many consumers continue to choose to purchase pharmaceuticals offline?

3) Describe an example of conflict you have witnessed as a team member at work, for a class project or a sports team. How might have this conflict have been resolved?

Operation Management, Management Studies

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