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1. Many of the theories covered in this chapter are outdated and not used in practice anymore, yet we still teach them and study them. What is the purpose in studying these different management perspectives, not just the ones we currently use, but also the ones we no longer apply?

2. Classical viewpoint emphasized the scientific study of work methods to improve the productivity of individual workers. In your own words, name and define what this concept is.

3. Behavioral viewpoint emphasized the importance of understanding human behavior and motivating employees toward achievement. In your own words, name and define what this concept is.

4. In your own words, tell me the difference between internal and external stakeholders. Think about where you work (or a team you are on or a place you used to work). Who are the internal and external stakeholders? What roles do each of these groups play in your organization?

5. magine two drug companies work together in order to pool their resources to expand their research and development funds as a means to develop new medications. What these two companies have done is better known as what? Be sure to define this concept in your own words, just writing the term isn't enough to answer this question.

6. This chapter gives 4 approaches to deciding ethical dilemmas. Pick two of these and tell me what the definition is in your own words. In your response, be sure to give examples of each of the approaches that you have chosen.

Operation Management, Management Studies

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