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1. List the purposes of a performance measurement system.

2. List and discuss the focus of the voice of the employee, voice of the business, and the voice of the customer.

3. List the six basic steps involved in building the house of quality.

4. List and discuss the reasons for which organizations need good performance measures.

 

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92028129

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