1. List and define the four types of training objectives, and give an example of each. Your examples must include the objective's desired outcome, conditions, and standards.

2. Using the steps of the job instruction technique, describe how you would train a new employee to operate a cash register.

3. Describe the types of information that would be collected during an organizational analysis, an operational analysis, and a person analysis.

4. What are the three types of losses an organization can incur if it fails to have a diversity training program or a diverse workforce?