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1. Landon, a supervisor at KidsKrafts, would like to inform his staff about a new commission-based program that will give them additional income. Which sequence should Landon use to structure this good news message? a. An inductive sequence b. An interrogative sequence c. A passive sequence d. A deductive sequence

2. Christina is a human resources manager at a department store. Her company recently added two additional paid vacation days. Which is the best approach for Christina to deliver this good news? a. A direct approach b. An inductive approach c. An interrogative approach d. A passive approach

 

3. After purchasing a food processor, Naomi receives ______ about a new pressure cooker designed by the same brand. a. Remittance advice b. A request for quotation c. Sales promotional material d. A call for bids

Operation Management, Management Studies

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