1. Intensive distribution is typically associated with low-cost ________.

Convenience goods

Durable goods

Impulse goods

High-technology goods

Shopping goods

2. It is said that customers do not buy goods or services: They buy ________.

Offerings that render services that create value

Products that come with some services

Technology that is a service orientation

Services that come in a variety of sizes and shapes

All of these

3. It is said that services are ________ rather than produced.

Rationed

Performed

Separable

Intangible

All of these