1 inside sales can be either ldquoinboundrdquo or, Ask an Expert

Management Studies

1. Inside sales can be either “inbound” or “outbound”. Inbound inside sales people respond to:

Only RFQ’s

Requests coming from the field salespeople

The need to generate prospects

Quote requests that are “bound” due to legal restrictions

Calls initiated by the customer

2. Which of the following trends in sales has led to an increase in both the education and skills a salesperson needs?

An increase in web-based selling channels

An increase in commission per sale

An increase in the time spent on personal relationships

A shift from in-person to telephone sales

A shift from "selling" to "consulting"

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92524689

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