1. Information systems that support processes spanning two or more independent organizations are termed ____________ information systems.

A. functional

B. personal

C. workgroup

D. inter-enterprise

E. enterprise

2. A business process that is flexible, informal, and adaptive is said to be a _________ business process.

A. uniform

B. stable

C. dynamic

D. predictable

E. structured

3. Enterprise application integration includes all of the following features except ___________.

A. leverages existing systems

B. enables existing systems to communicate and share data

C. connects system "islands" with software

D. provides integrated information

E. use of inherent processes

4. All of the following are ways that an information system can be used to improve process quality except ________.

A. assisting the human who is performing an activity in the process

B. enabling the process to follow a random process

C. ensuring the correct process flow is followed

D. ensuring the quality of the data associated with the process

E. performing an activity in the process

4. Requirements gap identification is a major task when implementing enterprise systems because of all of the following, except ________.

A. the organization may need to change the way they do things to close the gaps

B. the organization needs to decide what to do with the gaps

C. the application may be altered to reduce the gaps

D. features and functions of complex products like ERP are not easy to identify

E. consolidating the functional systems will close the gaps