1. In the POLC model, organization culture may be best thought of as a(n)

a. planning tool

b. organizing step

c. leadership role

d. control mechanism

e. radical innovation

2. The founder's values are likely to influence an organization's culture

a. True

b. False

3.An organization's culture is likely to be reinforced by

a. proactive change.

b. bureaucracy

c. unplanned organization development.

d. the organization's reward system

e. product innovation.

4. Cultures are often reinforced through

a. diagnosis, planning, organizing, and controlling.

b. employee participation

c. control systems

d. rituals

e. OCP

5. The US Post Office is likely to have a(n) _______________ culture

a. aggressive

b. people-oriented

c. stable

d. outcome-oriented

e. team-oriented

6. Physical layout does not communicate information about culture

a. True

b. False

7.A strong culture

a. may be an asset or a liability for the organization

b. is easy to change

c. does not require leadership

d. may not be widely shared by organization members

e. usually meets with resistance

8.Which of the following describes the importance of culture to organizational performance.

a. organization culture helps in translating global demands

b. organizational culture is always aligned with organizational goals

c. organizational culture eliminates the need for departmentalization

d. organizational culture is always visible to individuals

e. organizational culture can help reinforce the organization's ability to adapt to environmental demands.

9. Changing an organization's culture involves first

a. designing the hierarchy

b. creating a sense of urgency

c. organizational restructuring

d. changing the physical layout

e. improving performance

10. Being assigned a mentor in an organization would be an example of the

a. consolidation process

b. organizational unfreezing

c. organizational socialization process

d. organizational delivery system

e. A-S-A process