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1. In the context of Maslow's theory, which of the following individuals has satisfied her safety needs at her workplace?

a. Renee, an assistant manager at Osmosis Spa, who has been promoted to the managerial position due to her dedication to work

b. Dora, who has received a warm welcome from her team members after returning from a three-month sabbatical

c. Sara, who has been hired for a permanent position in a startup firm after being unemployed for over six months

d. Sally, a lawyer at Matroper Corp., who has been given the opportunity to become a partner at the firm

2. In the context of the two-factor theory, which of the following is true of hygiene factors?

a. They make employees highly motivated to excel at their work.

b. They include recognition, responsibility, and opportunity for growth.

c. They focus only on high-level needs.

d. They work only in the area of dissatisfaction.

3. Wanda, an employee at Presert Inc., has not achieved her sales targets in the past three fiscal quarters. Hence, unlike her peers, she has not got a pay hike; moreover, her superior has withheld her annual bonus. Which of the following reinforcement tools has Wanda's superior used in this scenario?

a. Negative reinforcement

b. Extinction

c. Avoidance learning

d. Punishment

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93130649

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