1. In the context of emotions, _________the halo effectemotional dissonanceemotional contagionthe butterfly effect is the tendency of people to absorb and express the sentiments, moods, and attitudes of those around them.

a) the halo effect

b) emotional dissonance

c) emotional contagion

d) the butterfly effect

2. In the context of personality and behavior, which of the following statements is true of thinking-type individuals?

a. They tend to make decisions more on personal feelings such as harmony.

b. They tend to make decisions that result in approval from others.

c. They base their judgments on personal values or emotional aspects of a situation.

d. They base their judgments on reason and logic.

3. Rahul and Mindy are looking at an abstract painting. Mindy thinks that the painting depicts an urban scene with skyscrapers. Rahul disagrees and says that the painting actually represents a forest in autumn. The different opinions of Mindy and Rahul about the same abstract painting are due to differences in _____.

a. conscientiousness

b. intelligence

c. emotional stability

d. perception

4. In the context of emotional intelligence, which of the following statements is true of high Machs?

a. They are inept at jobs that involve substantial rewards for winning.

b. They are less likely to persuade than be persuaded.

c. They are predisposed to being irrational.

d. They are capable of lying to achieve personal goals.

5. In the context of the components of emotional intelligence, _________emotional dissonancerelationship managementexternal attributionconscientiousness is the ability to connect to others, build positive associations, respond to the emotions of others, and influence others.

a) emotional dissonance

b) relationship management

c) external attribution

d) conscientouss

6. In the context of job satisfaction, managers can promote trust in the workplace by:

a. allowing employees to take leave without managerial permission.

b. ensuring that employees are unaware of business failures.

c. providing the necessary training that enables employees to succeed.

d. promoting a top-down communication and ideation approach.

7. Henry is Brad's softball coach and is training him for the upcoming playoffs. One day during practice, Brad is unable to focus and plays poorly. Henry tells Brad, "Let's stop for the day. I think this weather is making you sick." In the context of understanding individual behavior, Henry has made a(n) _____ about Brad's poor play.

a. dispositional attribution

b. external attribution

c. interpersonal attribution

d. internal attribution

8. According to psychologist Carl Jung, people gather information by sensation and intuition simultaneously.

True

False