1 In terms of the 4 P's of effective meetings, the purpose of a meeting:

a. Decides whether a meeting should be held

b. Determines the size of the group of participants

c. Considers the participants’ skills set and knowledge base

d. All of the above

2 In terms of the 4 P's of effective meetings, making logistical arrangements is a part of the

a. Presentation

b. Process

c. Plan

d. Purpose

3 In the 4 Ps of effective meetings, summarizing the meeting's accomplishments and reviewing action plans is part of the

a. Presentation

b. Process

c. Plan

d. Purpose

4. As meetings are visible ways to demonstrate professional competence, it is best to have a reputation of being a(n)

a. Creative idea generator

b. Analytical problem-solver

c. Thorough researcher

d. All of the above

5. In running effective meetings, it is helpful to:

a. Encourage the clash of personalities, not ideas

b. Avoid time frames, let the meeting flow freely and open-ended

c. Establish ground rules

d. Keep the meeting going until polarizing issues are finally resolved

6. A problem-solving meeting typically requires full participation of:

a. The steering committee

b. All members present

c. Marketing strategists

d. The logistic experts

7. Apple, Inc. is having difficulty with morale and motivation after its recent merger with Micro, Inc. In order to open lines of communication and build morale and synergy, Apple, Inc. should consider having a(n) _____ meeting.

a. Information dissemination

b. Decision-making

c. Symbolic

d. Information sharing

8. The activities of a facilitator include the following except:

a. Declaring a ‘time out’ when discussion gets too tense

b. Using language that will keep team on task in a harmonious way

c. Acting as sergeant-at-arms, chastising team every time a rule has been violated

d. Suggesting creative ways to move a team beyond any inertia

9. Top three reasons meetings fail:

a. Holding meetings at the right time, right place, right reasons

b. Choosing to start on the ½ hour, following the agenda closely, allowing everyone to contribute

c. Creating an agenda, producing a timeframe, choosing specific participant

d. Allowing participants to get off agenda, lacking a clear purpose, running meetings too long

10. The process of a meeting should include all except

a. Articulating the meeting’s purpose with an agenda provided

b. Setting guidelines for meeting conduct

c. Explain purpose for each participant’s involvement

d. All team decisions must be made before meeting’s conclusion regardless of how much time it may take

11. A set of activities carried out before, during, and after meetings to help a group achieve its own outcomes is called

a. Arbitration

b. Mediation

c. Facilitation

d. Policing

12. Consensus decision-making, though advantageous, takes more time because

a. It requires a majority plus one vote from meeting participants

b. It requires an unanimous vote from all eligible decision-makers

c. It requires a simple majority of all participants

d. The meeting cannot be adjourned until all debate is finished

13. Immediately after a meeting

a. Prepare and send meeting minutes and next meeting agenda

b. Send thank-you letters/emails detailing checkpoints & action plans

c. Make appointments with committee members to discuss actions in preparation for next meeting

d. All of the above

14. An accepted publication containing guidelines for how meetings should be conducted and decisions made is

a. Robert Rules of Order

b. The Powers of Reason

c. How to Win Friends and Influence People

d. The Republic

15. According to proper meeting guidelines, every motion that is presented to the group

a. Must be submitted in writing

b. Must be “seconded” by another eligible member of the meeting group

c. Is followed by a meeting recess so that research can be performed

d. Requires an immediate call for a vote

16. The best way a meeting facilitator or chair can handle a meeting participant who tends to dominate and/or deviate from the agenda is to

a. Tell him/her directly to stop domineering and going off the agenda

b. Try to ignore the behavior and skirt around him/her

c. Calmly interrupt and respectfully direct to all members that the discussion needs to stay on agenda so that the meeting can finish on time

d. Allow the offending member to speak until he/she is finished

17. Brainstorming, research reports, alternatives selection are elements of the

a. Problem-solving, decision-making meeting

b. Symbolic meeting

c. Information dissemination meeting

d. Information sharing meeting

18. Minutes of a meeting are necessary because the document

a. Provides a historical summary of points discussed, decisions made, and actions to be taken

b. Supports the collective memory of the meeting group

c. Acts as a viable legal document in a court of law

d. All of the above

19. Before leaders start meetings they should be sure to

a. Not worry about the feelings or emotions of the attendees—the purpose is more important

b. Touch base with some or even all of the participants before the meeting is held

c. Assume that everyone does not know every issue’s information and give full disclosure even if it takes time

d. None of the above

20. An agenda does all except

a. Is only a loose guide the participants can choose or not choose to follow?

b. Gives a structural item-by-item list of topics that will be seriously considered

c. Helps to keep the meeting on task so that it will begin and end in a timely manner

d. Is a useful guide for the recording of the meeting’s minutes?