1. In reviewing the myriad of leadership definitions, the authors conclude that

a. the field is too complex to attempt to define.

b. one must begin by resolving the differences in definitions.

c. various definitions help us understand the multitude of factors affecting leadership.

d. only Bennis's definition is comprehensive and helpful.

2. Which of the following is not a way to learn from your leadership experience?

a. Keep a journal of daily leadership events.

b. Hold regular meetings with your boss to review your behavior.

c. Have a development plan.

d. Take a 10% stretch.

3. In terms of standardization vs. customization, a product sold in different countries with little to no customization is referred to as a _______.

a. product invention

b. brand extension

c. product adaptation

d. brand adaptation

e. product extension

4. Post a summary of your thoughts regarding your experience with a failed change effort in an organization. Include a description of the circumstances surrounding the change, an analysis of what, if anything, could have been done to sustain the change. Explain how at least one thing you learned this week can be effectively implemented and will help to sustain a change in an organization in this type of situation in the future.