1. In negotiating with your teammate, Sarah, over how to divide up the work for a semester-long group project, you want to ensure that you do NOT pass up and opportunity to create value. Which of the following assumptions is most important to AVOID in this case:

There is a large zone of possible agreement

Your position is more favorable than Sarah’s

You are a more skilled negotiator than Sarah

Your own interests are at complete odds with those of Sarah’s

2. The ideal amount of disagreement among team members over substantive issues related to their work is:

High

Low or medium

None

Not relevant to team performance

Whatever is needed to create at least some relationship conflict

3. To make sure that you (or your team) reach the best decision possible in a team problem solving session, what should you be sure to tell yourself?

I should focus on gathering evidence to support my initial opinion

I should get everyone to focus on discussing just those facts that every one of us already knows

I should look for evidence that my initial opinion is wrong

I should get everyone to commit to their individual opinions early on

I should tell everyone what my opinion is before the discussion gets too far long

4. After 3 weeks of working with your new video game design team, you are concerned that the team is not going to reach its goal of creating a new video game. You need to diagnose what’s going on right away. Which of the following is NOT one of the questions you will ask yourself to figure out how the team can be more effective?

Do we have adequate resources?

Do our teammates have the right skills to do the job?

Do all teammates have the same degree of experience?

Does each team member feel motivated by the work they have been assigned?

Do the team members agree on the overarching goal?

5. A manager is having a difficult time deciding the best course of action to pursue among a number of possible alternative options that she is considering. She cold benefit from using which problem-solving technique:

Pre-mortem exercise

Decisional balance sheet

Brain-writing

brainstorming