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1. In an international context, what strategies would you apply to mitigate ethnocentricity and racism within the business environment?

2. Suppose, on average 17 customers arrive every hour, and that in an 8 hour shift a server can help 200 customers. In a single server model, what is the probability there are exactly 2 people in line?

3. How do public relations differ from, but fit into a marketing plan?

Operation Management, Management Studies

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