1. In a meeting to decide which color to paint the new executive offices, Macy feels like time is being wasted. All the colors are fine. She would prefer the beige, but she knows she will be fine with any of the choices. When the group decides to paint the offices taupe, she agrees. It appears Macy is using a(n) ________ conflict management style.

A. avoiding

B. negotiating

C. accommodating

D. collaborating

2. During authorization card drives, management is prohibited from doing all of the following except:

A. encouraging individual employees friendly to management to report on organizing meetings.

B. promising raises or benefits changes if employees vote against unionization.

C. questioning employees about who is leading organizing efforts and what is going on in organizing meetings.

D. changing working conditions to show that they are responsive to employee needs.

E. threatening negative consequences for unionization votes.

3. Kyle is working with Madison to create a new benefits package for employees. While Kyle would like the package to include a large life insurance policy and a large disability policy, Madison prefers moderate sized policies for both. Kyle eventually agrees to a lesser life insurance policy when Madison agrees to include a large disability policy. It appears Kyle is using a(n) ________ conflict management style.

A. a collaborating

B. negotiating

C. accommodating

D. forcing

4. Arbitration resolutions are ________; mediation resolutions are ___________.

A. not binding; not binding either

B. not binding; binding

C. binding; not binding

D. binding; also binding