1. Implementing effective organizational change involves a process of

A) unfreezing, change, and refreezing.

B) increasing the span of control

C) shifting from mechanistic to organic structure

D) reducing the levels of hierarchy

2. A firm headquartered in a high power distance nation is more likely to

A) share decision making throughout the organization

B) avoid uncertainty

C) engage in top-down decision making

D) emphasize gender differences