1. Imagine you are an OD Consultant and need to investigate the working climate within a hospital. What diagnostic methods of data collection would you use? Explain details giving reasons for your answer.

2. Compare and contrast the interview and survey methods of data collection.

3. What data collection methods would you use in the following situations:

(i) Study the work of managers in accounting firms.

(ii) To examine the working climate of doctors in a hospital.

(iii) To investigate causes of stress among teachers in a special school.

(iv) To find out the attitudes, values and preferences of customers using products of a cosmetic company.

(v) Reasons for high levels of absentee rates amongst employees in a company.