1. If the labor mix at a company is changed by placing highly trained personnel in positions formerly held by assistants, the expected impact on the labor variances would be:

a. The labor rate variance would be more favorable, but the labor efficiency variance would be less favorable.

b. The labor rate variance would be less favorable, but the labor efficiency variance would be more favorable.

c. Both the labor rate and labor efficiency variances would be more favorable.

d. Both the labor rate and labor efficiency variances would be less favorable.

2. The marketing managers of Point Inc. are having a conflict over how they can improve the marketing strategy of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this scenario, the managers are engaged in a(n) _____.

a. a-type conflict?

b. ?personal conflict

c. ?c-type conflict

d. ?channel conflict