1. Identify critical success factors for the system integration of the two practices discussed in the MMG mini-case that follows.

2. What are some of the project management implications for the integration of the practices?

3. List some the master data and transactional data elements that should be captured and managed. What is the difference between these types of data elements?

4. How would you secure access to the data and what personnel implications do you foresee? How do you ensure that the proper records are updated in a timely manner?

5. The combined practice wants to implement wireless notepads for the physicians and staff to make changes directly to a patient's records. What data integrity and security issues do you foresee?

6. What key performance indicators should the management of the practice monitor?

7. How can the information system be utilized to bring the receivables and payables balances and aging into sync?

8. What is the importance of having end-user involvement in the implementation of the combined HMIS? How do you go about getting them engaged in the process?

9. After the system integration, how will you maintain data integrity throughout the system?