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1. Identifies and evaluates the all important issues and/or outcomes in subsequent decision rounds and their effects on the company's strategy and any resulting deviations from the initial plan. In a gruop project how would you finalize this work as a gruop in your own words?

2. Please respond to what you hear on the phone as if you were working with a live customer. The customer is calling in to buy a sweater. In addition to this purchase, present them with the Deal of The Day, a silver tone flower ring for $14.95 as an up-selling opportunity.

Operation Management, Management Studies

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