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1. IBM’s former chief executive officer states that the company’s 40,000-strong sales force serves as “our face to the client.” This is most likely because

a) salespeople perform most of the transactional functions in a business.

b) salespeople are the order takers in a business.

c) salespeople are usually people-oriented people.

d) salespeople are the company in a consumer’s eyes.

e) a sales orientation is essential in modern businesses

2. Production smoothing complies with

a. less than the master production scheduling module

b. periodic production quota

c. lead times

d. flow times

HR Management, Management Studies

  • Category:- HR Management
  • Reference No.:- M92600087

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