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1. How would you define customer satisfaction? What are the techniques that can be used to asses customer satisfaction?
2. What are the pros and cons with policies pertaining to arbitration in non-union workplaces?
Operation Management, Management Studies
1. Find two examples of viral marketing. How do you know the example you selected is/was ‘viral’? Discuss how each of these examples have or have not followed the model for viral success presented in the “Controlled Infe ...
Create a SWOT matrix for your company or one that you are familiar with, taking into account its key objectives. Please remember that Strengths and Weaknesses reflect internal factors while Opportunities and Threats repr ...
Identify global trends, something that you believe will have impact on our lives. It can be small today, but in 5, 10, 15, 20 years, it will have a huge impact. Share three to five trends. For each trend provide a title, ...
Impact on Positioning This activity outlines two situations in regards to the potential impact on the firm’s positioning due to their distribution channel selection. Your task in this activity is to answer the assessment ...
1. In what phase of the product life cycle does strong competition usually begin to appear? a- Maturity b- Growth c- Decline d- Introductory 2. The UCC warranty of merchantability: a. does not cover sales of food in rest ...
If a person makes each of the following claims, which of the leadership style would fit best that person? Why? (Give one answer per statement, and treat each statement as independent of the others?) 1- I don’t need to be ...
You have just received an order from an Internet retailer for some equipment you need for a business presentation. Unfortunately, some of the equipment is damaged. Write a letter to the retailer in which you explain the ...
Provide a detailed new marketing plan for board games in Hong Kong : Question to ask: 1. How can we rekindle the physical bonding among family members and friends by promoting board game culture to the mass public? 2. Ho ...
1. The current equipment allows your production line to assemble 1640 widgets per day with a takt time of 3.85 minutes. A vendor is proposing their new equipment which would allow you to assemble 2000 widgets per day. Wh ...
The debate about globalization is ongoing in America and other countries. But the reality is that we live in a very global economy. Studying business is no longer about whether a company wants to import/export. Growing c ...
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Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate
Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p
Compute the present value of an annuity of $ 880 per year for 16 years, given a discount rate of 6 percent per annum. As
Compute the present value of an $1,150 payment made in ten years when the discount rate is 12 percent. (Do not round int
Compute the present value of an annuity of $ 699 per year for 19 years, given a discount rate of 6 percent per annum. As