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1. How does profiling the audience help a business communicator prepare a message?

2. List three specific techniques for developing a warm, friendly, and conversational tone in business messages.

3. Why is it OK to use instant messaging abbreviations (such as BTW ) and happy faces in messages to friends but not OK in business messages?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M92047400

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