1. How does an increase in job specialization lead to higher organizational performance?

A. Each worker specializes in a different set of tasks over a period of time.

?B. Workers performing specific tasks become much more skilled and produce a product faster while working in groups.

?C. Each worker becomes responsible for all the different tasks involved in producing a product thereby increasing productivity. ?

D. Workers join different groups and each group performs the same task at increasing costs over a period of time.

2. A differentiation strategy can be employed by organizations to: ?

A. ensure strict control over various departments by a system of checks and balances.

B. ?reduce costs in all their functions. ?

C. achieve flexibility in organizational culture.

D. ?enhance the value consumers perceive in their products.