1. Gerald buys a new beard trimmer. However, once he starts using it, he finds out that the trimmer has no settings to adjust the length of beard he wants to trim. Unsatisfied with the product, he considers returning it. Gerald decides that he would return the trimmer and buy another one that suits his requirement. In this scenario, which of the following types of ethical evaluation does Gerald demonstrate?

A. Retrospective evaluation

B. Deontological evaluation

C. Teleological evaluation

D. Analogical evaluation

2. Which of the following is an example of a consumer problem behavior?

A. Leah using a stolen credit card for shopping

B. Mike, a teenager, spending a lot of time on the Internet bullying people

C. Philip complaining about the quality of the pizza that he ordered even though there is nothing wrong with the pizza

D. Johnathan eating alone because he feels guilty about his binge-eating habits and gets worked up when waiters attend to him

Please answer and explain why.