1. From the mission statement, the following vision statement for Community Health Hospital is crafted: The hospital will be the health care provider of choice for physicians and patients recognized for (1) exceptional quality; (2) unparalleled service and patient experience; (3) great place to work and practice; and (4) services that support core community-health missions.

This vision statement above can be described as:

A) Bold with certainty/reflective of current capabilities and competition

B) Appealing and adaptable/grounded in reality

D) Grounded in reality/reflective of current capabilities and competition

E) Bold with certainty/grounded in reality

2. Which of the following areas would not be addressed in Community Health Hospital value statements?

A) A shift from treatment to prevention of diseases

B) Improving provider productivity and patient satisfaction

C) Renegotiating biomedical vendor contracts to reduce costs

E) All of the above

3. The current mission statement is: The mission of the hospital is to improve the integrity and the health of our community through excellence and amenities that promote high-quality care. This mission statement reflects which of the following characteristics?

A) Clear and memorable

B) Concise yet broad enough for flexibility

C) Appealing and positive for multiple stakeholders