1. Four important influences on an employee's decision to join a union are dissatisfaction at work, lack of power, management efforts, and union instrumentality.

True

False

2. By law, only current employees can initially contact union organizers. The union cannot legally contact company employees.

True

False

3. What is the difference between training and development?

1. Training is more long term and development is more short term.

2. Development is more closely tied to selection than training.

3. They really are one and the same.

4. Training usually addresses current needs while development addresses future needs.