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1. Explain the concepts “internal locus of control” and “external locus of control”. How might these mental models influence a leader’s choice of style? What kinds of consequences (for employees and the company) might you expect for an authoritarian leader working with a highly proactive group of employees with an “internal locus of control”?

2. Identify and describe the major components of emotional intelligence. Why must leaders understand their own and other’s emotions? How might emotional intelligence relate to leading with love vs. fear?

Operation Management, Management Studies

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