1. Explain how to participate in negotiation jujitsu. Give an example of a situation in your life where you think using negotiation jujitsu may have worked.

2. Who is involved in "one-text procedure?" What does it mean and how does it work?

3. In dealing with difficult negotiators who use tricky tactics, your authors discuss three steps. What are they?

4. Identify and define the categories of tricky tactics. Give examples from your own life or examples you may have read or heard about that used these tactics.