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1. Explain how information-based intellectual property, such as a digital book, is different from physical property and why it is harder to protect.

2. Identify and Define the 8 Quality Principles that underlie the ISO 9000 standards.

3. Identify & Define the five steps in the DMAIC methodology.

4. Explain Aristotle’s concept of the Golden Mean. 

5. How do the ideas of restorative and retributive justice differ?

6. Define classical feminism?

Operation Management, Management Studies

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