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1. Explain factors that may affect (1) capacity utilization and (2) capacity efficiency? Describe the five process types, and indicate the kinds of situations in which each would be used

2. Choose training and/or development programs to implement in order to keep operations employees loyal to the organization. Evaluate the training methods you would use.

3. There is a $60,000 fire insurance policy on a $200,000 house. The policy contains a 75% coinsurance clause. The house is destroyed. How much is owed under the policy?

Operation Management, Management Studies

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