1. Explain and give examples of each of the four key elements included in digital marketing. For each element, explain the flow of information between consumers and firms or organizations.

2. What communication vehicle is the primary means of B2B (business-to-business) marketing communication? Name at least two additional vehicles that are used to a greater extent by B2B firms than by B2C (business-to-consumer) firms.

3. The brand positioning statement for Mountain Dew (a lemon-lime-flavored, highly caffeinated, carbonated soft drink) is: "Mountain Dew is the great-tasting carbonated soft drink that exhilarates like no other." Explain the role of this positioning statement in the development of the brand's advertising message.

4. Managers at Snapple, a brand of bottled teas and fruit juices, were thinking about how to reposition the brand after consecutive years of declining sales. Snapple had been the brand that represented quirkiness and individualism, but was now seen as having "sold out" to big business after its acquisition by Quaker Oats Co. What is the main challenge that Snapple faces in this repositioning process?